With your gift, Life Ed Qld can deliver vital protective behaviours education to more Queensland children, giving them the knowledge and confidence to keep themselves safe. 

Yes, all donations of $2 and over are tax-deductible. 

You will receive a receipt for a one-off donation. Donors supporting monthly through our Kids Protect Team will receive an Annual Tax Statement via email each July, detailing donations made in the previous financial year. As we have transitioned to a paperless system, please ensure that we have your up-to-date contact details to ensure you receive your annual tax statement.

Absolutely. We understand that circumstances can change, and you can cancel your gift at any time for any reason by contacting us. Please note you have flexible options available to you where you can either adjust the amount of your donation to suit you, or we have the option of placing your donation on hold for 6 months. You also have the option to adjust the donation amount or pause your donation for six months.

If you would like to update your contact details, gift amount or pause your donation, you can do so conveniently via this online form. Simply get in touch with us on (07)  5572 0166 or email supporters@lifeedqld.org.au to discuss your options to pause, change or cancel your gift. We are here to help.

Monthly donations are processed on the 15th of each month. You can choose to contribute via credit card or direct debit. If a payment fails, we will make additional attempts to process it throughout the month.

If your payment fails, we will contact you to inform you of the missed payment. You will have the option to make up the missed payment or cancel your recurring donation. 

Yes, we are committed to maintaining the security of the financial and personal information you entrust to us when making a donation. Our systems are fully compliant with the security requirements of the Payment Card Industry Data Security Standard (PCI DSS) which was founded by the major credit card brands (such as VISA, Mastercard and American Express).

We respect your privacy and adhere to all relevant privacy laws and regulations. Your information will be kept confidential, except as required by law, and is only shared with service providers contracted by Life Ed Qld to specifically support fundraising activities. For more information, please refer to our privacy policy.

Please call us on (07) 5572 0166 and a member of our team will be happy to help. For privacy and security purposes, please do not email credit card or bank account details, instead call us and update your details over the phone.  

If you would like to unsubscribe from communications about your impact, and updates from the Kids Protect Team, you are more than welcome to do so. Simply select unsubscribe in the latest email you have received, or send an email to supporters@lifeedqld.org.au detailing your request. 

Life Ed Qld reserve the right to call, SMS and email you in regards to necessary information surrounding your regular gift, however we will not contact you unnecessarily.