FAQs

Yes, support from our community is critical to the work we do at Life Ed Qld.

You might occasionally see Life Ed Qld fundraisers across South East Queensland in Brisbane, Toowoomba, Gold Coast and Sunshine Coast.

Yes! The Life Ed program strives to align with both the Australian Curriculum and the QLD Syllabus.

To arrange for Life Ed to visit your school, please complete this form and one of our team will get in touch with you shortly.

No, our programs are not part of the ‘Safe Schools’ program.

When Life Ed visits your child’s school, you will be invited to a Parent Information session. Held in our Mobile Learning Centre, our educator will introduce you to the Life Ed experience, discuss the programs we will be delivering and answer any questions you may have.

You may also read about each one of our program modules by clicking the button below.

There are many ways you can support our work and empower young Queenslanders. Why not join our Kids’ Protect Team and make a regular difference in the lives of Aussie kids? You could also choose to donate once.

Teacher resources for each module, including program overviews and how our programs are aligned with the Australian Curriculum is available here. Simply register for free and you’ll be granted access to our online teacher resources.

With your gift, Life Ed Qld can deliver vital protective behaviours education to more Queensland children, giving them the knowledge and confidence to keep themselves safe. 

All donations of $2 and over are tax-deductible.  

You will receive a receipt for a one-off donation. Donors supporting monthly through our Kids Protect Team will receive an Annual Tax Statement via email each July, detailing donations made in the previous financial year. As we have transitioned to a paperless system, please ensure that we have your up-to-date contact details to ensure you receive your annual tax statement.

Absolutely. We understand that circumstances can change, and you can cancel your gift at any time for any reason by contacting us. Please note you have flexible options available to you where you can either adjust the amount of your donation to suit you, or we have the option of placing your donation on hold for 6 months. You also have the option to adjust the donation amount or pause your donation for six months.

Simply get in touch with us on (07)  5572 0166 or email supporters@lifeedqld.org.au to discuss your options to pause, change or cancel your gift. We are here to help.

Monthly donations are processed on the 15th of each month. You can choose to contribute via credit card or direct debit. If a payment fails, we will make additional attempts to process it throughout the month.

If your payment fails, we will contact you to inform you of the missed payment. You will have the option to make up the missed payment or cancel your recurring donation. 

Yes, we are committed to maintaining the security of the financial and personal information you entrust to us when making a donation. Our systems are fully compliant with the security requirements of the Payment Card Industry Data Security Standard (PCI DSS) which was founded by the major credit card brands (such as VISA, Mastercard and American Express). 

We respect your privacy and adhere to all relevant privacy laws and regulations. Your information will be kept confidential, except as required by law, and is only shared with service providers contracted by Life Ed Qld to specifically support fundraising activities. For more information, please refer to our privacy policy.

Please call us on (07) 5572 0166 and a member of our team will be happy to help. For privacy and security purposes, please do not email credit card or bank account details, instead call us and update your details over the phone.  

Please consider carefully whether you wish to make a donation.  We do not give refunds unless you believe you have mistakenly made a donation. In this case please write to us immediately advising of the circumstances of the mistake or error and the reasons for your refund request.  Please note we do not give refunds for donations made more than thirty (30) days prior to the date of a refund request. An administration fee may be charged to process your refund request. Please contact us for further information.

The Hub is a collection of online resources created to support teachers and engage students. The Hub is free to register and an online place for classroom lessons, permission forms, program information, session details and more to share with your school community. There is a wide range of interactive lessons and activities for both pre and post Life Ed QLD school visit to support teachers with wellbeing lessons and to broaden the Life Ed learnings with students. All resources are aligned with the Australian Curriculum to support the health and wellbeing of your students.

The Life Ed Queensland Hub is available for teachers and parents who home school. Registering is free and available at this link hub.lifeeducationqld.org.au 

Free age-appropriate interactive and downloadable lessons with videos and activities are available on what we call our online Hub. Each Healthy Harold and Talk About It program has information available for teachers to support their students prior to and after the Life Ed QLD visit. Schools can also find program overviews, permission forms, links to curriculum, newsletter and social assets and handy tips regarding their Life Ed QLD school visit. 

The Hub supports teachers with additional wellbeing classroom resources and aims to engage students with topical resources to continue the learnings of the Life Ed QLD school visit.  

For Life Ed Queensland shop products please refer to the below information for shipping and delivery. 

For Digital purchases, file links are emailed immediately after purchase for buyers to download and print using their own resources. 

For Print Order purchases, postage is made using Australia Post and relies on their delivery process. 

Our team works hard to ensure print orders are sent out as soon as possible, however, please allow 1 – 2 business days for your order to be dispatched from our Broadbeach Head Office, Gold Coast, Queensland. Orders placed Monday through Thursday before 2pm (AEST) will be dispatched the same day. Orders placed Monday through Thursday after 2pm (AEST) or on Friday, Saturday or Sunday will be dispatched the following working day. 

We, unfortunately, are unable to deliver goods to a PO box or Parcel Locker or to addresses outside of Australia. 

Orders are open to Australian addresses and bank accounts only. All prices and totals are in Australian dollars. All orders are processed in Australian dollars. 

For any shipping, delivery or product return queries, please contact our team at onlinelearning.qld@lifeeducation.org.au